Support

A question, a bug, or an idea: write to [email protected].

The viewfinder is black

Sheed needs camera access. Open the iPhone Settings app, choose Sheed, and turn on Camera.

My photos aren't saved

Sheed saves to your photo library, so it needs access to Photos. Open the iPhone Settings app, choose Sheed, then Photos, and allow access.

Location in photos

Location is optional. If you allow it, Sheed writes where a photo was taken into that photo's metadata and keeps no other record. You can turn it off at any time in the iPhone Settings app.

Subscriptions and refunds

Subscriptions are handled by Apple. To change or cancel one, open the iPhone Settings app, tap your name, then Subscriptions. Refunds are requested from Apple at reportaproblem.apple.com. Renewal and trial terms are in the Terms of Use.

Reporting a bug

It helps to include your iPhone model, your iOS version, and what you did just before the problem appeared.